SofCRETE 3 Year Materials and Workmanship Warranty
Subject to the following terms and conditions, SofSURFACES Inc (The Seller) hereby warrants to (The Buyer), that the SofCRETE Safety Surface (The Product) sold to the Buyer will be free from materials and workmanship defects for a period of 3 years (Duration).

Warranty Commencement Date
This warranty will commence at the date the Product is installed at the job site in accordance with The Seller’s Installation Specifications and its intended use.

Warranty Remedies
Warranty claims shall be subject to following remedies at the Sellers option.
a. Replacement of Specific Damaged Areas Only or
b. Completely New Surface Wear Layer Installed over the Entire Surface Area. This replacement material will have sufficient thickness to ensure that the finished thickness of both the previously installed product plus the new Surface Wear Layer will provide fall protection to ASTM F1292-99.

Remedies will include accessorial charges (labor, shipping etc) only if/when these services were complete by the Seller on the original installation contract.

Warranty Shall Not Be Applicable When…
1. Damage is caused by natural disaster including but not limited to lightning, earthquakes, tornadoes, hail, hurricanes etc.
2. Damage is caused by any act of negligence, abuse, accidents, misuse, including but not limited to, vandalism, civil disobedience, act of crime, act of war and the like.
3. Acids or any harmful chemical material and the like, direct or airborne, are or have been in contact with the Product.
4. The Product has not been properly maintained. This would include, but not be limited to Product that is found to contain detridal material such as loose sand, bark, dust and the like, thereby indicating insufficient maintenance.
5. Discoloration occurs due to natural conditions including but not limited to exposure to natural sunlight and normal abrasion from pedestrian and other traffic.
6. After installation, in accordance with Seller’s specifications, repairs, alterations or modifications are made to the surface without prior consultation, consent or authorization from the Seller.
7. The owner fails to comply with all terms and conditions stated herein.
8. During the term of this warranty period, the Seller and/or their representative is denied access by the owner to the Product installation and/or fails to cooperate in obtaining permission for this access.
9. If payment for the Product has not been made in full and/or a completed Warranty has not been signed, dated, registered.

SofSURFACES Inc.’s failure to enforce, at any time, any of the terms or conditions stated herein shall not be construed to be waiver of such condition or provision. This warranty supersedes and is in lieu of any and all other expressed warranties that are in conflict with the terms and conditions stated herein.